sixs Responsible Gaming — Know Your Limits, Stay Safe
Entertainment is best enjoyed in moderation. sixs believes it is important for every player to stay in control of their spending and time. On this page you will find out how to set limits, recognise warning signs, and get support when you need it.
What is Responsible Gaming and why does it matter?
Online gaming and betting is primarily a form of entertainment. However, it can become a problem when someone keeps spending more money in the hope of winning, or continues playing to try to recover losses. sixs believes that when players can set their own limits, betting remains a safe and enjoyable experience.
Under our Terms and Conditions, players must be at least 21 years old to open an account on the sixs platform and take part in any game or betting activity. Participation by minors is strictly prohibited.
Responsible gaming is not just about managing money — it also means managing time, understanding your state of mind, and keeping your relationships with family and friends healthy. If you ever feel that gaming is no longer just entertainment, the sixs support team is ready to help via 24/7 live chat and email.
Under our Privacy Policy, your personal information and gaming history are kept secure. Requests for self-exclusion or limit adjustments are handled with complete confidentiality.
sixs's Commitment
- Keeping accounts active only for verified users aged 21 and above
- Making self-control tools free and easy to access
- Responding promptly to support requests as soon as they are received
- Not presenting betting as a source of income
Tools to Stay in Control
sixs gives you access to the tools below. Contact 24/7 live chat to activate any of them.
Deposit Limit
Set a maximum deposit amount per day, week, or month. Once a limit is set, reducing it takes effect immediately; increasing it takes effect only after a set waiting period.
Session Time Limit
Set up an automatic logout after a specified period of time. This is useful for reducing the habit of playing for long stretches in one go.
Reality Check
Receive pop-up notifications at set intervals reminding you how long you have been playing and how much you have spent in the session.
Cooling-off
Temporarily close your account for any period from 1 day up to 6 weeks. During this time you will not be able to deposit or place bets.
Self-exclusion
Close your account for 6 months to 5 years, or permanently. If you attempt to open a new account during a self-exclusion period, that account will also be closed.
Gaming History Review
View your deposit, withdrawal, and betting history at any time. Understanding your own patterns is the first step toward making responsible decisions.
To activate or change any of the tools above, contact sixs via 24/7 live chat. All requests are handled with complete confidentiality.
Warning Signs
If any of the signs below apply to you or someone close to you, it is worth seeking support while there is still time.
- Repeatedly placing larger bets to recover losses, which leads to even greater losses.
- Spending money on betting instead of covering everyday essentials such as rent, food, and transport.
- Hiding betting activity from family or friends, or lying about it.
- Neglecting work, studies, or family responsibilities to focus on gaming.
- Feeling restless, irritable, or stressed when unable to play.
- Having tried more than once to stop betting but failing each time.
- Continuing to bet using borrowed money or loans.
Ask Yourself
The questions below will help you think honestly about your gaming habits.
If you answered "yes" to most of these questions, please read the support section below and do not hesitate to get in touch.
Ways to Get Support
Asking for help takes courage, not weakness. You can get support through any of the options below.
sixs Support — 24/7
Our support team is available on live chat at any time of day. Speak to us in Bengali or English — we can help with everything from setting deposit limits to self-exclusion. You can also write to us by email: [email protected]
Family and Loved Ones
Having an open conversation with a family member or trusted friend is often the first and most effective step. They can help you understand your situation and be by your side as you work toward a solution.
Professional Advice
Speak to a mental health specialist or counsellor. A number of organisations in Bangladesh offer counselling free of charge or at low cost. You can ask your doctor or local hospital for a referral.
A Message for Parents
If anyone in your household is under 21, make sure they cannot access sixs or any other online betting platform. Keep your account login details and payment cards secure.
If children or teenagers use your devices, use family safety software and browser filters. You can find more information on this in our FAQ section.
If you suspect that an adult family member has developed a problematic betting habit, speak to them with understanding and contact sixs support if needed. We can also help start a self-exclusion process at the request of a family member.
Tips for Healthy Betting Habits
Set your budget in advance
Before you start betting, decide the maximum amount you are willing to spend — and stick to that limit.
Stop When You Lose
The urge to bet more to recover losses is dangerous. Once you reach your set loss limit, take a break for the day.
Set a Time Limit
Decide in advance how much time you will spend on betting each day. Use a clock or alarm to keep track.
Do Not Play Under Stress
Betting when you are angry, frustrated, or under stress raises the risk of making poor decisions.
Set Winnings Aside
When you win, withdraw a portion of it. Avoid the habit of putting all your winnings straight back into bets.
Do Not Treat Gaming as an Alternative Income
Betting and gaming are for entertainment — not as a regular source of income. Keep that perspective in mind.