sixs Bonus, Withdrawal and VIP —
Answers to All Your Questions

Answer Change your password immediately and contact sixs 24/7 live chat support. The team will help temporarily lock your account and review suspicious login activity. You can reset your password from the sixs Login page. If you have lost access to your email, write to the support email — your account will be recovered after identity verification. It is also important to log out all sessions from your devices.

Answer sixs uses SSL encryption, which keeps your personal information and payment details fully secure during transmission. Data sent via bKash, Nagad, or Rocket is processed through encrypted channels. To learn more about how information is collected and stored, read the Privacy Policy page.

Answer Choose a password of at least 12 characters that combines uppercase letters, lowercase letters, numbers, and special symbols. Do not use your date of birth, mobile number, or simple words. It is best not to reuse the same password on other sites. Not sharing your sixs account credentials with any other site significantly reduces the risk of being hacked. Change your password regularly.

Answer Never share your OTP or bKash / Nagad PIN with anyone — no sixs representative will ever ask for it. If someone asks for your OTP or PIN in the name of sixs, it is a fraud attempt. Report it to live chat support immediately. Your mobile banking app PIN and account OTP are completely private and personal.

Answer A sixs account is entirely personal — you should not share your login details even with family or friends. Only one person may play on one account. Creating multiple accounts from the same device or network is against the rules. For full details on rules and conditions, see the Terms and Conditions page.

Answer It is not safe to log in to sixs or make payments on a public Wi-Fi network. Third parties may intercept data on unfamiliar networks. Use mobile data or your home Wi-Fi. Logging out after playing and avoiding login on public devices are good habits.

Answer No, the sixs welcome bonus can only be received once per account. It is a 120% bonus on the first deposit — up to a maximum of ৳20,000. Example: depositing ৳1,000 gives you a ৳1,200 bonus, making your total balance ৳2,200. Opening a new account using the same device, address, or payment method to claim the bonus again is a violation of the rules.

Answer Generally, sixs slot games, fishing games, and certain live casino games count toward wagering. Games in the sixs Slots section are a popular choice for completing wagering requirements. Each bonus offer may have specific terms — which games count and by how much is stated in the terms and conditions at the time of claiming the bonus. Ask in live chat to be sure.

Answer When making your first deposit after opening an account, select the bonus offer. A minimum deposit of ৳500 will automatically add the 120% bonus to your account. If the bonus does not activate, let the live chat team know — the support team will verify and resolve the issue. It is a good idea to read the Terms and Conditions before claiming the bonus.

Answer Yes, an active bonus on sixs can be cancelled, but cancelling the bonus will also cancel any winnings earned from that bonus. After cancellation, only the original deposit amount can be withdrawn. To cancel, contact live chat support and submit your request. Consider your plans before deciding to take a bonus.

Answer The wagering requirement for the sixs welcome bonus is 20 times the bonus amount. That means if you deposit ৳1,000 and receive a ৳1,200 bonus, the wagering will be ৳1,200 × 20 = ৳24,000. Maximum example: depositing ৳33,400 and receiving the ৳20,000 bonus means wagering of ৳20,000 × 20 = ৳4,00,000. Once the wagering is completed, winnings earned from the bonus can be withdrawn.

Answer Yes. The sixs weekly reload offer gives a 30% bonus on any deposit once per week, up to a maximum of ৳5,000. The wagering requirement is 18 times. Example: a ৳2,000 deposit gives a ৳600 bonus, with wagering of ৳600 × 18 = ৳10,800. The minimum deposit is ৳500. This offer can be claimed once per week.

Answer Money won using a bonus cannot be withdrawn directly — the wagering requirement must be completed first. For the welcome bonus, you must wager 20 times the bonus amount. Once wagering is done, the balance earned from the bonus can be withdrawn through the normal withdrawal method. The minimum withdrawal amount is ৳500.

Answer Yes. To withdraw from sixs — whether via bKash, Nagad, Rocket, or bank transfer — the account must be registered in your own name. Withdrawals to someone else's account are not allowed. This complicates account verification and may delay payment processing.

Answer Withdrawal requests on sixs are generally processed within 5 to 30 minutes. A pending status means the request is being verified. If a request has been pending for more than 30 minutes, contact live chat support with your request number for assistance. Withdrawals may be delayed if account verification is not complete.

Answer Withdrawals from sixs to bKash are generally completed within 5 to 30 minutes. The same timeframe applies to Nagad, Rocket, and bank transfers. The minimum withdrawal amount is ৳500. Providing accurate information from a verified account speeds up the process.

Answer Yes. Withdrawal service on sixs is available seven days a week, 24 hours a day. Withdrawal requests can be submitted and processed at night, on Fridays, and on public holidays. They are generally completed within 5–30 minutes. 24/7 live chat support is always available for any issues.

Answer Before making your first withdrawal, your sixs account must be verified. You will typically need to submit your national ID or passport and your payment method details. Once verification is done, subsequent withdrawals are faster. This is necessary for security and keeps your funds safe. For more details, visit the Responsible Gaming page.

Answer The sixs VIP program has four tiers: Bronze — up to 0.2% weekly cashback; Silver — up to 0.5%; Gold — up to 0.8%; Platinum — up to 1.0% weekly cashback. Higher tiers come with more benefits and special offers. See the sixs VIP Program page for full details.

Answer To move up to a higher tier in sixs VIP, you need to play regularly and actively. Tier upgrades are based on your account activity, betting volume, and consistency. The more active you are, the faster you can advance to a higher tier. The VIP team will contact you directly on special occasions to inform you of upgrades.

Answer sixs VIP members receive weekly cashback, special bonus offers, and dedicated support. Higher tiers come with priority withdrawal service, special birthday rewards, and access to exclusive promotions. Platinum members enjoy the highest level of benefits. Visit the sixs VIP page for full details on the rewards and benefits of each tier.

Answer sixs weekly cashback is calculated on your net loss for that week — total losses minus total winnings. Example: as a Gold member, if your net loss for a week is ৳20,000, you will receive ৳20,000 × 0.8% = ৳160 cashback. Cashback is added to your account at the end of each week.

Answer Staying active is important to maintain your sixs VIP tier. If you are inactive for an extended period or your activity drops significantly, your tier may be reviewed. Playing regularly allows you to maintain and advance your tier. For any VIP-related questions, contact live chat support.

Answer The maximum weekly cashback at the Bronze tier is 0.2%. Moving up to Silver increases it to 0.5% — that is two and a half times more cashback. The Gold tier offers 0.8% and Platinum goes up to a maximum of 1.0%. Playing actively and advancing your tier means more cashback every week.